FREQUENTLY ASKED QUESTIONS
How can we help you?
Is Go Native a pop-up store, or are you a permanent store?
Go Native is a permanent establishment committed to providing a lasting shopping experience. We are not a pop-up store; we are a permanent store located in Mall of Arabia, gate 17
Are all the 105+ brands available at Go Native locally made?
Yes, we proudly feature a curated selection of brands that are Egyptian 100% made.
What is the return and exchange policy at Go Native?
Returns and exchanges are accepted within 14 days from the date of purchasing. To process a return, the product must be in its new original state, and the receipt should be intact. Please note that we reserve the right to decline a return request if the product is used, damaged, or soiled.
What are the operating hours of Go Native at Mall of Arabia?
- Go Native operates during the following hours:
- Weekdays: 10 am to 10 pm
- Weekends: 10 am to 11 pm
What is the 'Native Hour'?
The "Native Hour" is a special discount of 25% on selected dates. Keep an eye out for announcements to take advantage of this exclusive offer.
